Healthway Medical (Novena Medical Centre)

The overall experience at this clinic is marked by positive interactions and commendable care from several doctors, particularly Dr. John Cheng. Many patients have expressed gratitude for his attentive and compassionate approach. He is described as kind, respectful, and thorough, taking the time to listen to patients without rushing them through their appointments. Patients have shared life-changing experiences, highlighting Dr. Cheng's sharp observations and quick decision-making that have led to timely diagnoses and effective treatments. His professionalism and empathy have left a lasting impact, with one patient even crediting him for saving their life. Additionally, the clinic's staff, including Siti and her colleagues, are recognized for their hard work and dedication, contributing to a welcoming environment. The clinic also offers practical services, such as accepting CHAS cards and providing referrals to specialists in public hospitals, enhancing the overall patient experience. Despite some reports of less favorable interactions with other doctors, the overwhelming sentiment reflects a positive atmosphere and a commitment to patient care at this clinic.