Family Healthcare Clinic & Surgery (Hougang)

The overall experience at the clinic, as reflected in the customer reviews, showcases a mix of perspectives, but there are notable positive aspects highlighted by some patients. Several reviewers appreciated the professionalism and courtesy of the nursing staff. The nurses were described as attentive and respectful, contributing to a welcoming environment for patients. Dr. Janice, in particular, received praise for her thoroughness in diagnosis and her ability to explain conditions clearly. One patient mentioned experiencing fast improvement in their condition after treatment, indicating effective care. Additionally, another reviewer noted that despite previous negative experiences, they decided to return to the clinic and found their visit to be positive. They emphasized reasonable waiting times and the overall quality of care received. In summary, while there are mixed reviews, the clinic does have dedicated staff who provide professional and effective care, making it a viable option for some patients seeking medical attention.