Hougang Family Medicine Clinic

The clinic has received some positive feedback from customers, highlighting a few standout experiences. One reviewer praised Dr. Michael for his professionalism and friendliness, particularly in his interactions with children. He made the visit enjoyable for both the patient and the accompanying family members by engaging with them and creating a comfortable atmosphere. Additionally, the counter staff member, Sunita, was noted for her friendly demeanor. Although initially perceived as serious, she opened up during the visit, providing helpful advice and engaging playfully with the children, which contributed to a positive experience. Overall, while there are areas for improvement, the clinic has moments of excellent service that leave a lasting impression on patients, especially in terms of the quality of care provided by certain staff members.