Frontier Family Medicine Clinic (Clementi)

The overall experience at Frontier Family Clinic is largely positive, as reflected in the customer reviews. Patients have praised the professionalism and caring nature of the staff, particularly highlighting nurse counsellor Joelle Ng Yu Han. Many felt well taken care of during their visits, appreciating her patience and friendly demeanor. Her calm approach made patients feel safe and valued. The clinic's administration is noted for being organized and systematic. Staff members and doctors are described as pleasant and helpful, taking the time to address medical queries with detailed consultations. Efficiency in handling referrals has also been commended, making it a reliable choice for healthcare needs. Dr. Sim received specific accolades for his empathetic and kind bedside manner, with patients appreciating his willingness to listen and explain treatment options thoroughly. The reception staff also contributed to a positive atmosphere with their friendliness and efficiency. Overall, the clinic is recognized as a good option for healthcare, with a focus on patient care and satisfaction.