Platinum Rating

Erena Family Clinic

Region: Bukit Batok 280 Bukit Batok East Ave 3, #01-317 East Point, Singapore 650280

Gallery

Erena Family Clinic - Main Photo
Erena Family Clinic - Thumbnail
Expanded perspective lightbox preview

Location & Contact

Address

280 Bukit Batok East Ave 3, #01-317 East Point, Singapore 650280

Phone

+65 6612 6925

Opening Hours

Monday 8:00 AM – 2:00 PM, 6:00 – 9:00 PM
Tuesday 8:00 AM – 2:00 PM, 6:00 – 9:00 PM
Wednesday 8:00 AM – 2:00 PM
Thursday 8:00 AM – 2:00 PM, 6:00 – 9:00 PM
Friday 8:00 AM – 2:00 PM
Saturday 8:00 AM – 12:00 PM
Sunday Closed

Location Map

Loading map...

Review: What People Think About This Medical Clinic

Platinum Rating

The overall experience at this clinic is overwhelmingly positive, as reflected in the customer reviews. Patients consistently praise Dr. Grace Ong for her exceptional care and compassion. She is described as attentive, patient, and genuinely concerned about her patients' well-being. Families feel fortunate to have her as their family doctor, and many recommend her highly. The clinic staff also receive commendations for their friendly and supportive demeanor. The receptionists, including Debbie and Nur Asidah, are noted for their comforting presence and detailed explanations, which enhance the overall experience for patients and their families. Dr. Reuben is another doctor mentioned positively, with patients appreciating his patience and thorough explanations, particularly for anxious parents. The staff's willingness to go above and beyond to make patients feel at ease, especially the elderly, is also highlighted. Overall, the clinic fosters a welcoming and caring environment, making it a preferred choice for many families in the community.

Note: The analysis above is produced based on reviews by actual customers. The views and opinions expressed on this page are solely those of the customers who shared them and should not be interpreted as representing the views or opinions of this platform.

Featured Accolades

Official MedicalWhale recognition for Erena Family Clinic

What People Recommend

Patients have sought services from Dr. Grace Ong and Dr. Reuben for family medical care, appreciating their attentiveness, patience, and compassionate approach. The clinic staff, including the receptionists, have also been praised for their friendliness and efficiency, contributing to a comforting experience for families, particularly those with elderly members or young children.

Reviews

Have you visited this clinic recently?

Explore Other Clinics in Bukit Batok

Recommendations

Services & Specialities

Browse Clinics In Nearby Areas

Our Clinic Rating System

Our Clinic Rating System recognizes clinics based on a comprehensive evaluation of key factors, including quality of care, patient experience, qualifications, facilities, services, and overall reputation.

Platinum
Gold Tier
Silver Tier
Bronze Tier

Clinics are awarded one of four rating levels: Platinum, Gold, Silver, or Bronze.

These ratings help patients quickly identify providers that meet different standards of excellence. While every listed clinic has its own strengths, higher ratings reflect stronger overall performance across our evaluation criteria.

Uploaded By: